Mitaka City
Daily Living

Telephone Services

Installing a Fixed-Line Telephone

 To apply for telephone installation, you should bring some form of identification, such as your passport or driver’s license to a branch office of NTT. Besides a contract fee and outside installation fee, you must also pay for the in-house equipment installation. You can make an appointment for the installation at the time of application.

Inquiries: Tel: 116 (Toll-free)
Inquiries: Information in English (Refer to page)

International Telephone Calls

 To make a direct-dial call overseas, dial the access code (the code of the telephone company) first, then 010, the number for international calls, the country code, area code, and the other party’s number, in that order.
Example (When calling New York City):
Access Code + 010 + Country Code (U.S.) + Area Code (N.Y.C.) + Other Party’s Number.
 There are a number of telephone companies for making international calls. The access codes and telephone numbers for making inquiries for the main companies are as follows:

Telephone CompanyAccess CodeInquiries
Softbank Telecom00610120-03-0061
NTT Communications00330120-506-506

* Inquiry calls are toll-free.

How to Use a Public Telephone

 Insert a 10-yen coin, 100-yen coin or telephone card, then dial the number you wish to call.

Public Telephones for International Calls

 You can make international calls to foreign countries using the gray public telephones that have a gold label that says, “International Telephone & Domestic Telephone.” International calls are charged in 100-yen increments. Please prepare 100 yen coins to use the gray telephones.

Cellular Phones

 Cellular phones are very popular in Japan, and they have many functions other than just the telephone. There are a number of cellular phone companies, and you can apply for a cellular phone at electric appliance shops, camera shops or specialty shops. You must apply at the store in person, and you will need your passport, as well as a credit card or your bank account passbook (and the seal used for the bank or your signature).

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Mitaka Municipal Office 1-1, Nozaki 1-chome, Mitaka City, 181-8555, Tokyo Tel:0422-45-1151(Main Switchboard) Access Mitaka City Office

Hours:Weekdays, 8:30 a.m. to 5:00 p.m. (Closed:national holidays and during the December29 through January3)