Complete an application form (write down the date on which you started using the water supply, your name, address and telephone number) and drop it in the mailbox (no postage required). If there is no application form in the house, please contact the Water Service Section of the Water Supply Department. When you want to stop the water supply, such as when you move out, you must call the Service Section of the Water Supply Department to inform them of the date you will stop using the water, the payment method for the balance of your account and your forwarding address.
Inquiries: Water Service Subsection, Water Service Section,Water Supply Department (ext. 3421)
If you notice any discoloration or odd smell in the water from your faucet, please call the Water Supply Department.
Inquiries: Water Supply Subsection, Engineering Works Section, Water Supply Department (ext. 3433)
Hours:Weekdays, 8:30 a.m. to 5:00 p.m. (Closed:national holidays and during the December29 through January3)
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